Frequently Asked Questions
See the list below for our most frequently asked questions. If your questions are not listed here, please contact us.
You can place the QR code anywhere on the document based on your preference. We recommend placing the QR code somewhere near the top of the first page so that it’s easy to locate for anyone who wants to verify the contents and eSignatures in the document.
An eSignature or electronic signature solution is an efficient and legally binding way to sign or approve digital documents. VeriDoc Sign leverages unique electronic identities, encryption, and blockchain to provide a more trusted and secure way of sending and signing documents. Our QR codes automate and simplify the verification process which enhances the user experience whilst also aiding to eliminate document and signature fraud.
A digital signature solution is a Public Key Infrastructure (PKI) based digital certificate which authenticates the identity of the person signing a document online. One of the key benefits of VeriDoc Sign is that anyone can verify the authenticity of a document without the need to acquire costly digital certificates that are locked to a single platform.
The terms electronic signature and digital signature are often used as synonyms but they are actually quite different. The main difference is that a digital signature is typically used for authentication and is essentially an invisible code that is controlled by a certification authority, while an eSignature is often associated with the traditional hand-drawn signature.
Whenever a signer electronically signs a document using VeriDoc Sign, metadata including their name, signature time and date of the event is recorded on the blockchain. This can then be verified against time stamps to ensure that the event actually took place. Once all parties have signed the document, a unique digital fingerprint of the document called a unique hash value is processed and recorded on the blockchain as well. The hash value is an important piece of the automated verification process as any changes to the original document would generate a significantly different hash value and cause the verification check to fail.
With the advent of digitization, according to international law, electronic signatures are a valid way of implementing agreements. Under the federal ESIGN Act, both electronic and digital signatures are legally admissible wherever U.S. federal law holds. In instances where ESIGN is not applicable, UETA applies at times. Introduced in 1999, the Uniform Electronic Transaction Act (UETA) provides the same validations as ESIGN. Electronically signed documents are legally valid if the contract is stored appropriately and can be accessed after completion, and there has been an agreement between both parties, explicitly or privately, to receive information electronically.
Yes, VeriDoc Sign is designed to make document signing simple and user-friendly. Only the envelope creator is required to have a VeriDoc Sign account so that they can prepare the document that is going to be signed.
VeriDoc Sign makes implementing eSignatures cost-effective for you. We don’t want you to lose any unused envelopes. So, all unused envelopes roll over to the following month and you keep them as long you have an active VeriDoc Sign subscription.
At VeriDoc Sign, we provide customers with all of the tools that they need to verify timestamps, metadata and unique hash values on the blockchain. Once the unique digital fingerprint of the document is recorded on the blockchain, it can't be edited or tampered with. This ensures security and transparency with VeriDoc Sign’s verification process.
To electronically sign documents with VeriDoc Sign you don’t need any special tools or hardware. VeriDoc Sign is a cloud-based web app that can be accessed from any computer with internet access. To verify a document, simply scan the QR code using your mobile phone or any other preferred device.
One of the most useful features of VeriDoc Sign is the ability to make your documents public or private. A public document means that anyone can scan the QR code to verify its authenticity of a document. A private document means that the envelope creator can manage access to the document with a list of viewers (by default all signers have viewer access). Scanning the QR code of a private document requires users to enter their email address and a 6-digit OTP to access the results page.
VeriDoc Sign’s electronic signature app uses VeriDoc Ledger, our very own blockchain designed with governments and enterprises in mind. VeriDoc Ledger is a fork of the Ethereum blockchain, enabling the ledger to inherit seven years’ worth of blockchain development and smart contracts capability. The credibility and track record of the second largest blockchain in the world, influenced the company’s decision to use Ethereum as the foundation for their technology.
While the UN Electronic Communications Convention dictates that electronic signatures are to be treated in the same way as wet signatures, not all countries have approved the convention as of yet. Some international parties may still require handwritten signatures. However, with ongoing digitization, under the federal ESIGN Act, both electronic and digital signatures are legally admissible wherever U.S. federal law or UETA is applicable.
From government records to corporate documents, electronic signatures are becoming the new normal. Electronic document signing eliminates the need for paper-based documents, increases document transparency, and reduces costs. Plus, it saves time and helps us to save the environment. ESignatures can bring efficiency to any workplace including sales, human resources, and financial services. It is gaining popularity across private and public sectors such as SMEs, banking, government, accounting, construction, and more.
VeriDoc Sign is the world's first blockchain-secured, electronic signature service that utilizes its own patented verification technology. VeriDoc Sign allows envelope creators to choose between private and public documents to ensure full control over document verification and accessibility. One of the most attractive features of VeriDoc Sign is the secured QR code, which provides true document transparency and makes verification simple for everyone.
VeriDoc secured QR codes don’t just point to a web page. Scanning a VeriDoc secured QR code initiates a sequence of technology-based verification steps in real-time. This includes a check that ensures that the original document stored on Amazon S3 hasn’t been edited or tampered with. The globally patented verification protocol uses the unique digital fingerprint of a document, which is referred to as a unique hash value to verify the authenticity of a document. This allows any confidential or sensitive contents of a document to remain protected at all times and ensures compliance with GDPR and other privacy standards.
VeriDoc Sign’s eSign service provides complete document transparency to all of its users. Once a document is sent for signing, it cannot be edited or altered because if it is tampered with in any way, it would fail the document verification check. If there was a mistake in the document and all parties have already signed, a new envelope would need to be created. If the document has not been signed by all parties, the envelope creator can cancel the document which sends alerts to everyone letting them know that the envelope was canceled.
Envelope creators can check the signature status from the main dashboard. For anyone else wanting to check the sign status, the events table on the results page after you scan the QR code displays a log of every event including when the envelope was created and who has already signed it.
No, VeriDoc Sign offers a multiple-user approach which means once you purchase your VeriDoc Sign subscription plan, you can add unlimited users to share the envelopes that come with your plan. This is an attractive feature that makes the VeriDoc Sign subscription both efficient and cost-effective for customers.
Audit logs are a critical component in today’s enterprise business systems as they provide several benefits such as records transparency, integrity, and security of sensitive information by creating a layer of evidential support. In the case of a centralized network, it can be easily altered or even deleted, leading to a lack of trust in the process. Additionally, they are usually under the control of a central authority that controls and manages information records. This lacks document transparency and often leads to questionable security of your electronically signed documents.
The information recorded on the blockchain cannot be changed or manipulated. As the stored information is distributed across multiple nodes, it is significantly more secure than traditional centralized networks. In the context of eSignatures, a blockchain is useful in verifying that the original document has not been tampered with or edited at any time before or after it has been signed. In addition to this, a blockchain also provides transparency and integrity around all eSigning events using verifiable time stamps, metadata, and unique hash values.
VeriDoc Sign is designed to make your life more efficient and simple. We recommend that envelope creators use a desktop to set up their documents for signing however all of the pages of our eSignature service are dynamic and mobile-friendly.